How lead credits work

The prepaid lead-credit terms below apply only when you buy that offer. References elsewhere to billing for verified replies apply only to existing reply-based PAYG agreements; those agreements are unchanged. Mandatory consumer rights remain unaffected.

One credit is deducted when a new matching person is saved to your account and made available in EvenLeads. Scanned posts, duplicates, suppressed contacts and failed saves use no credits. The same identified person is not charged again across your campaigns in this workspace. A lead is an opportunity, not a guaranteed reply or customer. Messaging and reply tracking are optional and do not create extra lead charges. Discovery pauses when your balance runs out. Automatic top-ups are not enabled.

Terms and Conditions

Effective Date: September 25, 2026
Last Updated: September 25, 2026

These Terms govern your use of EvenLeads, including the website, dashboard, lead discovery, enrichment, CRM, exports, outreach tools, WhatsApp features, browser extension, APIs, and AI assistance. By using EvenLeads, you agree to these Terms.

Service Operator:
ȘTIURIUC MARIUS-GABRIEL PERSOANĂ FIZICĂ AUTORIZATĂ
B-dul Bucureștii Noi, 136, et. Parter, ap. 5, SECTOR 1, BUCURESTI
Registration: CUI: 52908297
Email: contact@evenleads.com

1. Accounts

You must provide accurate account, billing, organization, and controller identity information. You are responsible for the activity you authorize, including your team members' use and connected integrations, subject to applicable law. Keep credentials, API keys, extension tokens, OAuth tokens, and platform sessions secure and report suspected unauthorized use. This does not make you responsible for failures that are legally attributable to EvenLeads.

2. Service Description

EvenLeads helps users discover public business leads, enrich records, classify and draft content with AI, manage CRM-style workflows, export data, sync with customer-selected tools, and perform user-directed outreach actions on supported platforms. Supported sources and destinations may include LinkedIn, Facebook, Reddit, X/Twitter, Fiverr, Upwork, Google Search, Google Maps, WhatsApp, mailbox providers, CRM systems, and similar sources or integrations.

Monitoring checks the sources you select for relevant posts. On supported platforms, the browser extension may use your authorized logged-in session to read selected groups or communities. Conversation tracking is a separate function: it may collect and store sent and received content and message metadata for people contacted through EvenLeads. It is not permission to import unrelated private inbox history or bypass access restrictions.

3. Trials, Plans, and Billing

Trial duration is currently 3 days unless a different offer is shown at signup. Paid plans renew until canceled. Billing may be handled by Stripe, Dodo Payments, or another configured payment provider. Taxes, chargebacks, currency, plan limits, and renewal dates are shown during checkout or in your account. Fees are non-refundable except where required by law or expressly stated in a written offer.

Where you accept a pay-as-you-go outcome-billing arrangement, a billable reply requires verified outreach and reply evidence meeting the definition and price you accepted. Discovering a person or post alone does not establish a billable reply. Subscription and other agreed usage limits remain separate. Reply assessment may use AI and can be inaccurate; request a human review of a classification or charge at contact@evenleads.com. This does not limit statutory dispute or refund rights.

4. Acceptable Use

You must use EvenLeads only for lawful business purposes. You must not:

• Use EvenLeads for spam, harassment, deceptive outreach, credential abuse, scraping abuse, or unlawful automated messaging.
• Bypass plan limits, rate limits, security controls, privacy suppression, or platform safeguards.
• Resell raw lead data or platform access unless a written agreement allows it.
• Upload or process sensitive data unless the feature explicitly supports it and you have a lawful basis.
• Use the browser extension, WhatsApp bridge, connected accounts, or outreach features in a way that violates platform terms or recipient rights.
• Remove transparency links, opt-out paths, or Article 14 notice content when required for your campaign.

5. Customer Compliance Duties

You are responsible for your own lawful basis, notices, direct-marketing rules, ePrivacy/PECR/CAN-SPAM/CASL compliance, platform terms, WhatsApp rules, and honoring objections or opt-outs. If you use EvenLeads to contact leads, you must review generated messages, avoid unsolicited bulk outreach where prohibited, and stop processing people who object or are suppressed.

Public availability, group membership, access to an account, or acceptance of an automation warning is not by itself a lawful basis for processing another person's data. You must assess the actual purpose and context, provide required information, and respect access restrictions and recipient rights.

Controller and processor roles depend on the actual processing. Where EvenLeads processes personal data on your documented instructions as processor, an Article 28-compliant data processing agreement is required; these Terms alone do not replace it. EvenLeads remains responsible for its own controller and processor obligations. Neither an acknowledgement nor these Terms transfers all liability to you or excludes rights and obligations that cannot lawfully be waived.

6. Public Data, Enrichment, and Retention

EvenLeads may surface public or business contact information from public sources and providers. Lead records are retained according to the active retention setting, currently 29 days, unless removed earlier by deletion, suppression, or account action. You are responsible for exporting data you need before it expires and for deleting exported data from your own systems when required.

7. AI Features

AI features can generate inaccurate, incomplete, or unsuitable results. You must review AI-generated keywords, classifications, replies, translations, summaries, and outreach drafts before use. EvenLeads may redact or minimize personal data before AI processing, but you remain responsible for what you input and how you use outputs.

8. Browser Extension and Connected Accounts

The browser extension is a user-directed helper for authenticated EvenLeads workflows. You are responsible for installing it only in authorized browsers, protecting local extension storage, and using connected accounts lawfully. Actions blocked as privacy_suppressed must not be retried manually or through automation.

Monitoring, automatic messaging, and reply tracking have separate controls. Enabling monitoring does not itself authorize automatic sending. Pausing monitoring or sending does not necessarily stop enabled reply tracking; review that setting separately. Browser-dependent actions require an available browser, working extension, authorized session, and accessible platform content. Offline periods, expired sessions, changing page structures, and platform limits may prevent or delay actions and inbox updates.

Automated access or messaging may breach a platform's rules and result in restrictions or account suspension. Timers, training-derived interaction patterns, pointer movements, and slower actions do not make automation undetectable, permitted, or risk-free. You must not bypass a platform's safeguards. Choosing a more autonomous setting acknowledges the disclosed risks but does not release EvenLeads from responsibilities imposed by law.

9. Third-Party Services

EvenLeads depends on third-party platforms and providers, including payment processors, email providers, analytics tools, AI providers, crawler infrastructure, CRM/mailbox providers, social platforms, Google services, WhatsApp/Meta endpoints, and PostHog through e.evenleads.com. We do not control third-party availability, terms, data accuracy, rate limits, or account actions.

10. Suspension and Termination

We may suspend or terminate access if you violate these Terms, fail to pay, create legal or security risk, exceed fair-use limits, misuse integrations, ignore suppression/opt-out requirements, or harm the platform. On termination, access may end immediately and data may be retained or deleted according to law, account state, backups, and our Privacy Policy.

11. Privacy

Personal data is handled under our Privacy Policy and Cookie Policy. You must not use EvenLeads in a way that prevents us from honoring privacy requests, suppression, restrictions, or deletion requirements.

Inbox and reply-tracking functions can process private sent and received messages within the authorized scope described above. Suppression identifiers may be stored as hashes to help prevent re-acquisition; where they can be matched to a person, they remain pseudonymous personal data, not anonymous data. Deleting a record from EvenLeads does not automatically delete exports or independent copies in your systems; you must address those copies and downstream notices where required.

12. Intellectual Property

EvenLeads, its software, interface, workflows, prompts, models, designs, and documentation are owned by EvenLeads or its licensors. You receive a limited, revocable, non-transferable right to use the service under your plan.

13. Disclaimers

The service is provided "as is" and "as available". We do not guarantee lead quality, conversion, uninterrupted access, platform availability, enrichment accuracy, AI accuracy, deliverability, or compliance outcomes. You are responsible for decisions made from leads, enrichment, scores, and AI outputs.

14. Liability

To the maximum extent permitted by law, EvenLeads is not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages. Our total liability for claims relating to the service is limited to amounts you paid to EvenLeads in the 12 months before the event giving rise to the claim, unless applicable law requires otherwise.

These limitations do not remove statutory data-protection rights, mandatory consumer protections, or liability that cannot legally be excluded or limited. Responsibility for a privacy or security incident is determined by applicable law and the parties' actual conduct, not solely by who enabled a feature or accepted a warning.

15. Changes

We may update these Terms when the product, providers, laws, or business terms change. Material changes may be notified by email, dashboard notice, or publication on the website. Continued use after the effective date means acceptance.

16. Governing Law

These Terms are governed by the laws applicable to ȘTIURIUC MARIUS-GABRIEL PERSOANĂ FIZICĂ AUTORIZATĂ and mandatory consumer or data-protection laws that cannot be waived. Disputes will be handled by competent courts unless mandatory law provides another forum.

17. Contact

For questions about these Terms, contact contact@evenleads.com.